Thank you for choosing IT Junior Store , This shipping policy outlines the terms and conditions regarding the shipment of your orders. By placing an order with us, you agree to comply with this policy.
Processing Time
Orders are typically processed and shipped within 2-4 business days of placing order. Please note that processing time may vary depending on product availability, order volume, and other factors. We will notify you by email or phone if there are any delays in processing your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation message with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Once your order ships, you will receive a tracking number via email.
You can track your package using the carrier’s website.
Delayed or Lost Shipments
If your order is delayed beyond the estimated time, please contact us at itjuniorstore@gmail.com.
If a package is lost, we will work with the carrier to resolve the issue.
6. Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please notify us within 48 hours of delivery with photos as proof.
We will provide a replacement or refund based on our Refund Policy.
7. Customs & International Fees
For international orders, customers are responsible for any customs duties, taxes, or import fees.
Please check with your country’s customs office before placing an order.
8. Contact Us
For any shipping-related inquiries, reach out to us at:
📧 Email: itjuniorstore@gmail.com